At Tulle Clothing, we cherish the trust our brides, bridesmaids, and fashion enthusiasts place in us when selecting their most special occasion wear. Protecting your personal information is as important to us as the delicate craftsmanship of our tulle garments. This Privacy Policy explains how we collect, use, and safeguard your data when you visit tulleclothing.com.
1. Information We Collect
To provide our seamless bridal shopping experience, we may collect:
- Personal Details: Name, email address, phone number, shipping/billing address when you make a purchase or create an account
- Payment Information: Encrypted card details or PayPal email for transaction processing (we never store full card numbers)
- Wedding Party Details: For bridal party orders, we may collect bridesmaid names, sizes, and event dates
- Measurement Information: For bespoke orders requiring custom sizing
- Technical Data: IP address, browser type, device information for website optimization
- Preferences: Style selections, wishlist items, and browsing behavior to personalize your experience
2. How We Use Your Information
Like the careful draping of our tulle fabrics, we handle your data with precision and purpose:
- Process orders and deliver your exquisite occasion wear
- Provide bridal consultation services and bespoke order support
- Communicate order confirmations, shipping updates, and appointment reminders
- Enhance your shopping experience with personalized recommendations
- Improve our website functionality and garment offerings
- Prevent fraud and ensure transaction security
- Comply with legal obligations (e.g., tax calculations for international orders)
3. Data Sharing & Disclosure
We treat your personal information with the same discretion as a bridal fitting room:
- Service Providers: Trusted partners who assist with payment processing (PayPal, card networks), shipping carriers, and IT services
- Legal Requirements: When necessary to comply with laws or protect our rights
- Business Transfers: In the event of merger or acquisition, with appropriate confidentiality protections
We never sell your personal information to third-party marketers.
4. International Data Transfers
As we serve brides worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.
5. Data Security
We protect your information with the same care we take in crafting our delicate tulle designs:
- 256-bit SSL encryption for all data transmissions
- PCI-DSS compliant payment processing
- Regular security audits and vulnerability testing
- Limited employee access to personal data
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain data processing
- Receive your data in a portable format
- Withdraw consent for marketing communications
To exercise these rights, please contact us at [email protected].
7. Cookies & Tracking Technologies
Our website uses cookies – like the subtle details on our mesh designs – to enhance your experience:
- Essential Cookies: For checkout functionality and account access
- Performance Cookies: To analyze website traffic and improve our offerings
- Preference Cookies: To remember your style selections and wishlist items
You may adjust cookie settings in your browser, though this may affect certain website features.
8. Children’s Privacy
Our bridesmaid collections may appeal to younger users, but we do not knowingly collect data from children under 16 without parental consent.
9. Policy Updates
We may update this policy as our collections evolve. Significant changes will be communicated through our website or email for active customers.
Contact Us
For any privacy concerns or questions about your personal data:
Tulle Clothing
72 Churchill Way W, Salisbury, GB SP3H 5HZ
Email: [email protected]
